Ai Engineer • Mid-Level

Who you are

You have a strong background in AI technologies, particularly in developing and deploying AI agents that address real-world challenges. Your experience includes working with Large Language Models and AI Agent systems, ensuring that the solutions you create are cost-effective, secure, and reliable. You thrive in collaborative environments, working closely with customers and cross-functional teams to deliver high-impact AI deployments.

You possess excellent problem-solving skills and a keen understanding of customer needs, allowing you to translate complex requirements into effective AI solutions. Your ability to communicate technical concepts clearly to non-technical stakeholders is a key strength, enabling you to bridge the gap between engineering and customer success. You are passionate about leveraging AI to enhance customer interactions and improve operational efficiency.

What you'll do

In this role, you will be at the forefront of deploying AI agents that solve practical problems for our customers. You will collaborate with software and machine learning engineers to ensure seamless integration of AI agents with external systems. Your responsibilities will include developing intelligent AI agents, conducting thorough testing, and iterating on solutions based on customer feedback. You will also contribute to the continuous improvement of our core AI platform, ensuring that it remains at the cutting edge of technology.

You will engage directly with customers to understand their needs and challenges, providing tailored AI solutions that enhance their operational capabilities. Your work will involve analyzing performance metrics and user feedback to refine AI agent functionalities, ensuring they deliver maximum value. You will participate in team meetings to discuss project progress, share insights, and collaborate on innovative approaches to AI deployment.

What we offer

Cresta offers a dynamic work environment where innovation is encouraged, and your contributions will have a direct impact on the future of AI in customer service. You will have the opportunity to work with a talented team of professionals who are passionate about transforming the workforce with AI. We provide flexible working arrangements, allowing you to balance your professional and personal life effectively. Join us on this exciting journey to revolutionize customer interactions through advanced AI technologies.