About Cresta
Real-time AI insights for superior customer service
Key Highlights
- Headquartered in Sunnyvale, CA with 201-500 employees
- $276 million raised in Series C funding
- AI-driven platform enhances sales and service agent performance
- Mobile-compatible for expert support at every touchpoint
Cresta is a leading AI-driven customer service platform headquartered in Sunnyvale, CA, that empowers sales and service agents to enhance their performance. With $276 million raised in Series C funding, Cresta's innovative technology analyzes top-performing employees and provides personalized guidan...
🎁 Benefits
Cresta offers competitive equity options, generous PTO, and a remote work policy. Employees benefit from a world-class mentorship program and regular ...
🌟 Culture
Cresta's culture emphasizes a data-driven approach to customer service, leveraging AI to optimize performance. The company values mentorship and colla...
Overview
Cresta is hiring a Staff Software Engineer, Backend to help build a platform that enhances customer conversations using AI. You'll work in a remote-first environment with a global team. This position requires significant experience in backend engineering.
Job Description
Who you are
You have a strong background in backend engineering, ideally with experience in building scalable systems that leverage AI technologies. You understand the intricacies of customer interactions and how to optimize them through technology. Your experience includes working with diverse teams and contributing to the development of innovative solutions that drive business success.
You are passionate about using technology to solve real-world problems and have a keen interest in AI and machine learning. You thrive in collaborative environments and enjoy sharing your knowledge with others. Your ability to communicate complex technical concepts to non-technical stakeholders is one of your key strengths.
What you'll do
As a Staff Software Engineer at Cresta, you will play a pivotal role in shaping the backend architecture of our platform. You will collaborate with cross-functional teams to design and implement features that enhance customer interactions. Your responsibilities will include optimizing existing systems, ensuring high availability, and integrating AI capabilities into our services.
You will also mentor junior engineers, guiding them through best practices in software development and helping them grow in their careers. Your contributions will directly impact the efficiency of contact centers and the overall customer experience.
What we offer
Cresta provides a remote-first work environment, allowing you to collaborate with a global team across Europe, the US, and Canada. You will be part of a company that values innovation and is committed to transforming the workforce with AI. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of diverse backgrounds and perspectives.
Interested in this role?
Apply now or save it for later. Get alerts for similar jobs at Cresta.
Similar Jobs You Might Like
Based on your interests and this role
Backend Engineer
Inspiren is hiring a Senior Backend Engineer to enhance their core systems for processing real-time data in senior living technology. You'll work with Java, Spring, and PostgreSQL to build resilient integrations with Electronic Health Record systems. This role requires 5+ years of experience and offers a salary of $150,000-$180,000 plus equity.
Backend Engineer
HubSpot is hiring a Senior Backend Engineer II for their Intelligence Team to design and build scalable backend systems that deliver personalized recommendations. You'll work with Java and Python, integrating machine learning models into real-time decisioning systems. This role requires 5+ years of experience in backend engineering.
Frontend Engineer
Cresta is hiring a Staff Software Engineer, Frontend to help build their AI-driven platform for contact centers. You'll work with JavaScript and React to create user-friendly interfaces. This position requires significant experience in frontend development.
Backend Engineer
Bird is hiring a Senior Backend Engineer to design, develop, and maintain scalable backend systems. You'll work in a collaborative environment focused on transforming urban mobility. This position requires significant backend development experience.
Backend Engineer
HubSpot is hiring a Senior Backend Engineer to empower small and medium-sized businesses with world-class technology. You'll work with Java and Spring to build impactful production code that enhances user satisfaction. This role requires 5+ years of backend engineering experience.