Cresta

About Cresta

Real-time AI insights for superior customer service

🏢 Tech👥 201-500 employees📅 Founded 2017📍 Heritage District, Sunnyvale, CA💰 $276m4.4
B2BArtificial IntelligenceCustomer serviceSaaSSales

Key Highlights

  • Headquartered in Sunnyvale, CA with 201-500 employees
  • $276 million raised in Series C funding
  • AI-driven platform enhances sales and service agent performance
  • Mobile-compatible for expert support at every touchpoint

Cresta is a leading AI-driven customer service platform headquartered in Sunnyvale, CA, that empowers sales and service agents to enhance their performance. With $276 million raised in Series C funding, Cresta's innovative technology analyzes top-performing employees and provides personalized guidan...

🎁 Benefits

Cresta offers competitive equity options, generous PTO, and a remote work policy. Employees benefit from a world-class mentorship program and regular ...

🌟 Culture

Cresta's culture emphasizes a data-driven approach to customer service, leveraging AI to optimize performance. The company values mentorship and colla...

Skills & Technologies

Overview

Cresta is hiring a Staff Software Engineer, Frontend to help build their AI-driven platform for contact centers. You'll work with JavaScript and React to create user-friendly interfaces. This position requires significant experience in frontend development.

Job Description

Who you are

You have extensive experience in frontend development, particularly with JavaScript and React — you've built complex user interfaces that enhance user experience and drive engagement. Your background includes working in collaborative environments where you’ve contributed to the design and implementation of scalable web applications.

You possess a strong understanding of web technologies and best practices — you know how to optimize performance and ensure cross-browser compatibility. Your ability to work with design teams allows you to translate UI/UX designs into functional and appealing interactive applications.

You are comfortable in a remote-first environment and have experience working with distributed teams — you thrive in settings that require clear communication and collaboration across different time zones. Your proactive approach to problem-solving helps you tackle challenges effectively.

You have a passion for AI and its applications in enhancing customer interactions — you understand the potential of AI in transforming traditional workflows and are excited about contributing to innovative solutions in the contact center space.

Desirable

Experience with additional frameworks or libraries such as Vue.js or Angular would be a plus — you are always eager to learn new technologies and improve your skill set. Familiarity with backend technologies can also enhance your contributions to full-stack projects.

What you'll do

As a Staff Software Engineer, Frontend at Cresta, you will play a key role in developing the user-facing components of our AI-driven platform. You will collaborate closely with product managers and designers to create intuitive and engaging user experiences that empower contact center teams.

You will be responsible for writing clean, maintainable code and ensuring the performance and responsiveness of applications. Your role will involve conducting code reviews and mentoring junior engineers, fostering a culture of continuous improvement within the team.

You will also participate in architectural discussions and contribute to the overall technical direction of the frontend team. Your insights will help shape the future of our platform as we expand our operations in Romania and beyond.

What we offer

Cresta provides a dynamic work environment where innovation is at the forefront of our mission. You will have the opportunity to work with a world-class team of AI and ML experts, contributing to projects that have a significant impact on the future of work.

We offer competitive compensation and benefits, along with the flexibility of remote work. As an early joiner in our Romanian tech hub, you will have a unique opportunity to influence the growth and culture of our engineering team.

Join us at Cresta and be part of a thrilling journey to revolutionize customer interactions through AI. We encourage you to apply even if your experience doesn't match every requirement — your passion and willingness to learn are what matter most.

Interested in this role?

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