
About Cresta
Real-time AI insights for superior customer service
Key Highlights
- Headquartered in Sunnyvale, CA with 201-500 employees
- $276 million raised in Series C funding
- AI-driven platform enhances sales and service agent performance
- Mobile-compatible for expert support at every touchpoint
Cresta is a leading AI-driven customer service platform headquartered in Sunnyvale, CA, that empowers sales and service agents to enhance their performance. With $276 million raised in Series C funding, Cresta's innovative technology analyzes top-performing employees and provides personalized guidan...
π Benefits
Cresta offers competitive equity options, generous PTO, and a remote work policy. Employees benefit from a world-class mentorship program and regular ...
π Culture
Cresta's culture emphasizes a data-driven approach to customer service, leveraging AI to optimize performance. The company values mentorship and colla...

Head Of Marketing β’ Lead
Cresta β’ United States - Remote
Skills & Technologies
Overview
Cresta is seeking a Head of Growth Marketing to drive customer acquisition and conversion through a holistic growth strategy. You'll work with digital, product, and automated channels, leveraging skills in analytics and marketing operations. This role requires a strong background in growth marketing and leadership experience.
Job Description
Who you are
You have 5+ years of experience in growth marketing, with a proven track record of driving customer acquisition and conversion through innovative strategies. Your analytical mindset allows you to leverage data to inform decisions and optimize marketing performance across various channels. You possess strong leadership skills, having built and managed high-performing marketing teams that deliver measurable results.
You are adept at creating and executing comprehensive marketing strategies that encompass digital, product, and automated channels. Your experience includes performance marketing, website optimization, and lifecycle automation, ensuring that every initiative contributes to efficient growth. You thrive in a fast-paced environment and are comfortable experimenting with creative approaches to achieve ambitious goals.
What you'll do
As the Head of Growth Marketing at Cresta, you will design and implement the end-to-end growth strategy, focusing on awareness, activation, and customer engagement. You will lead initiatives across web, paid media, content marketing, and automation to drive qualified pipeline and revenue. Your role will involve collaborating closely with cross-functional teams to ensure alignment and maximize impact.
You will analyze performance metrics and customer insights to refine marketing strategies continuously. By leveraging tools like Google Analytics and SEO best practices, you will optimize campaigns for better reach and engagement. You will also oversee the development of marketing content that resonates with target audiences and drives conversions.
In this leadership position, you will mentor and guide your marketing team, fostering a culture of creativity and accountability. You will be responsible for building systems and processes that scale Crestaβs growth engine, ensuring that every marketing initiative is data-driven and results-oriented.
What we offer
Cresta offers a dynamic work environment where innovation is encouraged, and your contributions will directly impact the company's growth trajectory. You will have the opportunity to work with a talented team of AI and ML experts, as well as industry leaders, to shape the future of customer interactions. We provide competitive compensation and benefits, along with opportunities for professional development and career advancement.
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