Cresta

About Cresta

Real-time AI insights for superior customer service

🏢 Tech👥 201-500 employees📅 Founded 2017📍 Heritage District, Sunnyvale, CA💰 $276m4.4
B2BArtificial IntelligenceCustomer serviceSaaSSales

Key Highlights

  • Headquartered in Sunnyvale, CA with 201-500 employees
  • $276 million raised in Series C funding
  • AI-driven platform enhances sales and service agent performance
  • Mobile-compatible for expert support at every touchpoint

Cresta is a leading AI-driven customer service platform headquartered in Sunnyvale, CA, that empowers sales and service agents to enhance their performance. With $276 million raised in Series C funding, Cresta's innovative technology analyzes top-performing employees and provides personalized guidan...

🎁 Benefits

Cresta offers competitive equity options, generous PTO, and a remote work policy. Employees benefit from a world-class mentorship program and regular ...

🌟 Culture

Cresta's culture emphasizes a data-driven approach to customer service, leveraging AI to optimize performance. The company values mentorship and colla...

Overview

Cresta is seeking a Field Marketing Manager to develop event strategies and drive business results. You'll work closely with sales and marketing teams to enhance the event experience. This role requires strong strategic and execution skills.

Job Description

Who you are

You have a proven track record in field marketing, with experience in developing and executing event strategies that align with pipeline goals and sales priorities. Your ability to refine marketing playbooks ensures consistency and scalability in your initiatives. You excel in setting KPIs and defining success metrics, presenting insights that drive executive-level decision-making. You are a strong communicator, capable of leading cross-functional teams and aligning various stakeholders towards common goals. Your innovative mindset allows you to bring fresh ideas to life, creating memorable experiences that differentiate the brand and drive business results.

What you'll do

As the Field Marketing Manager at Cresta, you will own the event experience from concept to execution, ensuring that every event aligns with the company's strategic objectives. You will develop comprehensive event strategies that not only enhance brand visibility but also contribute to pipeline growth. Your role will involve setting clear KPIs and success metrics, allowing you to report on the ROI of events and their impact on sales performance. You will act as the central lead between sales and demand generation teams, fostering collaboration and ensuring that marketing efforts are effectively aligned with sales priorities. Your responsibilities will also include refining the field marketing playbook to drive repeatable success across various initiatives. You will be instrumental in creating innovative event experiences that resonate with target audiences and drive engagement.

What we offer

Cresta offers a dynamic work environment where you can make a significant impact on the company's growth trajectory. You will have the opportunity to work with a talented team of AI and ML experts, contributing to a mission that transforms customer conversations into competitive advantages. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds. Join us in shaping the future of contact centers and customer interactions.

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