Product Manager • Mid-Level

Who you are

You have a solid background in product management, ideally with experience in AI or machine learning applications. You understand how to translate complex enterprise problems into actionable product features that drive user engagement and satisfaction. Your ability to collaborate with engineering teams ensures that product development aligns with strategic goals. You thrive in environments where you can advocate for user needs and leverage data to inform product decisions. You are comfortable working in a fast-paced setting and enjoy the challenge of bringing innovative products to market.

What you'll do

As the Insights Product Manager at Cresta, you will be responsible for defining and executing the product roadmap for AI-driven features. You will work closely with cross-functional teams, including engineering and design, to ensure that the product meets user needs and business objectives. Your role will involve conducting user research, analyzing market trends, and prioritizing features based on customer feedback and strategic goals. You will also be involved in A/B testing and metrics definition to measure the success of product initiatives. Your advocacy for the best use of Cresta’s platforms will be crucial in solving complex enterprise challenges and enhancing customer interactions.

What we offer

Cresta provides a dynamic work environment where innovation is at the forefront. You will have the opportunity to work with a talented team of AI and ML experts, contributing to a product that is transforming the contact center industry. We offer competitive compensation and the chance to be part of a mission-driven company that values creativity and collaboration. Join us as we revolutionize the workforce with AI and make a significant impact in the industry.