Cresta

About Cresta

Real-time AI insights for superior customer service

🏢 Tech👥 201-500 employees📅 Founded 2017📍 Heritage District, Sunnyvale, CA💰 $276m4.4
B2BArtificial IntelligenceCustomer serviceSaaSSales

Key Highlights

  • Headquartered in Sunnyvale, CA with 201-500 employees
  • $276 million raised in Series C funding
  • AI-driven platform enhances sales and service agent performance
  • Mobile-compatible for expert support at every touchpoint

Cresta is a leading AI-driven customer service platform headquartered in Sunnyvale, CA, that empowers sales and service agents to enhance their performance. With $276 million raised in Series C funding, Cresta's innovative technology analyzes top-performing employees and provides personalized guidan...

🎁 Benefits

Cresta offers competitive equity options, generous PTO, and a remote work policy. Employees benefit from a world-class mentorship program and regular ...

🌟 Culture

Cresta's culture emphasizes a data-driven approach to customer service, leveraging AI to optimize performance. The company values mentorship and colla...

Cresta

Salesforce Developer Mid-Level

CrestaBangalore - Remote

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Skills & Technologies

Overview

Cresta is hiring a Salesforce Developer to join their Revenue Technology team in Bangalore. You'll work on automations, integrations, and data workflows that power Cresta’s revenue engine. This role requires experience with Salesforce and offers remote work during EST hours.

Job Description

Who you are

You have a strong background in Salesforce development, with hands-on experience in building automations and integrations that enhance revenue operations. You understand the intricacies of data workflows and how they can drive business success. Your ability to collaborate with cross-functional teams, including Salesforce Architects and GTM Operations, sets you apart as a valuable team member.

You thrive in a remote work environment, managing your time effectively to align with EST hours while being based in Bangalore. Your communication skills allow you to articulate technical concepts clearly to non-technical stakeholders, ensuring everyone is on the same page. You are detail-oriented and take pride in delivering high-quality solutions that meet business needs.

What you'll do

As a Salesforce Developer at Cresta, you will be responsible for designing and implementing automations that streamline processes within the Revenue Technology team. You will work closely with the Salesforce Architect to develop integrations that connect various systems and enhance data workflows. Your role will involve analyzing existing processes and identifying opportunities for improvement, ensuring that the revenue engine operates efficiently.

You will also collaborate with GTM Operations to understand their requirements and translate them into technical solutions. This may include creating custom Salesforce applications or modifying existing ones to better serve the needs of the business. Your contributions will directly impact how Cresta leverages customer conversations to gain insights and drive competitive advantage.

What we offer

Cresta provides a dynamic work environment where innovation is encouraged. You will be part of a team that is at the forefront of AI and machine learning, working on projects that have a real impact on the future of work. We offer competitive compensation and the flexibility of remote work, allowing you to balance your professional and personal life effectively. Join us in our mission to revolutionize the workforce with AI and make a difference in the contact center industry.

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