Business Operations • Senior

Who you are

You have a strong background in consulting, particularly in SAAS performance analytics, and possess the ability to serve as a trusted partner to clients. Your first-hand experience and unique perspectives enable you to deliver integrated solutions that address current challenges while laying the groundwork for future success. You thrive in collaborative environments and are eager to contribute beyond client delivery, bringing innovative ideas to the table.

You are comfortable working with diverse teams and have a knack for building relationships with clients and colleagues alike. Your functional knowledge allows you to understand complex business needs and translate them into actionable strategies. You are proactive in seeking out opportunities for improvement and are dedicated to driving results that matter.

You value mentorship and are excited about the opportunity to learn from experienced leaders and coaches within the organization. You are adaptable and open to feedback, always looking for ways to enhance your skills and contribute to the team's success. You understand the importance of a supportive community and are eager to engage with your peers in meaningful ways.

Desirable

Experience in business transformation or change management is a plus, as is familiarity with performance analytics tools and methodologies. A background in SAAS or technology consulting will help you excel in this role, as will strong analytical and problem-solving skills. You are comfortable navigating ambiguity and can make data-driven decisions that align with client objectives.

What you'll do

In this role, you will be responsible for collaborating with clients to identify their needs and develop tailored solutions that drive performance improvements. You will leverage your analytical skills to assess current processes and recommend enhancements that align with best practices in SAAS performance analytics. Your ability to communicate effectively with stakeholders will be crucial as you present findings and recommendations.

You will work closely with cross-functional teams to implement solutions and ensure that they are effectively integrated into client operations. Your role will involve conducting workshops and training sessions to empower clients to utilize new tools and methodologies effectively. You will also monitor the impact of implemented solutions, gathering feedback and making adjustments as necessary to ensure ongoing success.

As a Senior Consultant, you will play a key role in mentoring junior team members, sharing your knowledge and experience to help them grow in their careers. You will contribute to the development of best practices and methodologies within the organization, ensuring that the team remains at the forefront of industry trends and innovations.

What we offer

CrossCountry Consulting provides a dynamic and supportive work environment where you can thrive. You will have access to ongoing professional development opportunities, including training and mentorship from experienced leaders. We value collaboration and encourage you to share your ideas and insights with the team.

We offer competitive compensation and benefits, including flexible work arrangements that allow you to balance your professional and personal life. Our culture is built on trust, respect, and a commitment to excellence, and we are dedicated to helping you achieve your career goals.

Join us at CrossCountry Consulting and be part of a team that is making a difference in the world of business transformation. We encourage you to apply even if your experience doesn't match every requirement — your unique perspective could be just what we need.