Solutions Engineer • Mid-Level

Who you are

You have a strong background in solution architecture or consulting, with experience in understanding complex customer requirements and designing tailored solutions. Your ability to communicate effectively and build trust with potential customers is key to your success in this role. You are passionate about enhancing customer experience strategies and have a keen interest in AI technologies.

You thrive in collaborative environments, working closely with sales teams to demonstrate the value of innovative solutions. Your analytical mindset allows you to assess customer needs and translate them into actionable plans that highlight the capabilities of the solutions you offer. You are committed to delivering high-quality customer experiences and ensuring that every interaction is seamless and effective.

What you'll do

In this role, you will work closely with sales teams to architect solutions that meet prospective customers' complex requirements. You will be instrumental in building trust with potential customers, understanding their needs, and designing tailored solutions that highlight the capabilities and benefits of Cyara's testing and monitoring solutions. You will engage with customers to demonstrate how Cyara's platform can optimize their customer journeys and enhance their overall customer experience.

You will collaborate with cross-functional teams to ensure that the solutions you design align with customer expectations and business objectives. Your role will involve presenting technical concepts to non-technical stakeholders, ensuring that everyone understands the value of the solutions being proposed. You will also stay updated on industry trends and advancements in AI technologies to continually enhance your knowledge and the solutions you offer.

What we offer

Cyara is committed to fostering a diverse and inclusive workplace where every individual feels valued and respected. We offer a collaborative environment that encourages innovation and professional growth. You will have the opportunity to work with leading brands and contribute to the optimization of millions of customer journeys every year. Join us in our mission to eradicate bad customer experiences and deliver high-quality solutions at scale.