Product Manager • Mid-Level

Who you are

You have 3+ years of experience in product management, ideally with a focus on incident management or crisis response — you understand the importance of turning chaos into calm during critical moments. You possess a strong technical background, enabling you to engage deeply with engineering teams and understand the complexities of cloud systems. Your experience includes working with real-time user interfaces and automation tools, allowing you to effectively manage product features that enhance incident response. You are skilled in collaborating with cross-functional teams, ensuring that product development aligns with customer needs and business goals. You thrive in a hybrid work environment, valuing both in-person collaboration and the flexibility of remote work. You are passionate about creating products that improve operational reliability and reduce Mean Time to Resolution (MTTR) for users.

Desirable

Experience with AI-powered tools or analytics platforms is a plus, as is familiarity with third-party integrations in incident management. You have a knack for user research and can translate customer feedback into actionable product features. A background in software development or engineering can help you communicate effectively with technical teams and stakeholders.

What you'll do

As a Product Manager II at Datadog, you will own the Incident Management product, shaping its features and functionality to meet the needs of customers during critical outages. You will develop a deep understanding of user needs and market trends, using this knowledge to inform product strategy and roadmap. Your role will involve defining and prioritizing features that enhance incident response, such as automation, task management, and analytics. You will collaborate closely with engineering, design, and customer success teams to ensure that product development aligns with user expectations and business objectives. You will lead user research initiatives to gather insights and feedback, translating these into actionable product improvements. Additionally, you will monitor product performance and user engagement metrics, using data to drive decisions and optimize the product experience. Your work will be highly visible, impacting how organizations manage incidents and maintain service reliability at scale.

What we offer

Datadog values a collaborative office culture that fosters creativity and teamwork. You will have the opportunity to work in a hybrid environment, balancing in-office collaboration with remote flexibility. We offer competitive compensation and benefits, including opportunities for professional development and growth within the company. Join us in shaping the future of incident management and making a meaningful impact on our customers' success.