Customer Success Manager • Mid-Level

Who you are

You have a strong background in customer success and project management, ideally within the healthcare industry. You understand the importance of building relationships and ensuring that customers receive the best possible service and support. Your communication skills are top-notch, allowing you to effectively coordinate between internal teams and clients. You thrive in a remote-first environment and are comfortable managing multiple projects simultaneously.

Desirable

Experience in healthcare data solutions is a plus, as is familiarity with risk adjustment projects. You are a humble individual who is eager to learn and grow within the organization, adapting to the evolving needs of the company and its clients.

What you'll do

As a Customer Success Manager at Datavant, you will lead the relationship with customers, ensuring they receive exceptional service and support throughout their project lifecycle. You will manage the coordination, tracking, and reporting of all project-related activities, acting as the primary point of contact for clients. Your role will involve collaborating with various internal resources to facilitate successful project completion and customer satisfaction. You will also be responsible for monitoring project status and communicating updates to all stakeholders, ensuring transparency and alignment.

What we offer

Datavant provides a collaborative and supportive work environment where you can thrive. We believe in investing in our people and offer opportunities for professional growth and development. As part of a remote-first team, you will have the flexibility to shape your working environment to suit your needs. Join us in making transformative changes in healthcare through innovative data solutions.