Business Operations • Mid-Level

Who you are

You have a strong ability to combine intellectual curiosity with logical thinking, which allows you to drive customer excellence in the payment space. Your experience with Billing and Subscription tools, Payment Providers, and Mobile Payments makes you a valuable asset to the team. You thrive in collaborative environments and are eager to build and maintain strong relationships with Operations, Product Management, Tech, and Finance teams.

You are proactive in interacting with stakeholders to understand their requirements and identify improvements around billing and subscriptions. Your expertise in customer commerce issues enables you to provide exceptional support to Customer Service teams, ensuring that customer needs are met effectively. You are excited about the potential to expand your understanding of online payments and e-commerce, and you are ready to tackle new challenges in this fast-paced environment.

What you'll do

In this role, you will work closely with the Commerce Operations leadership to support the launch of new features related to payments and pricing across global markets. You will ensure the smooth running of existing payment features while proactively identifying opportunities for improvements. Your responsibilities will include investigating issues related to payment services and products, as well as driving new and exciting projects around pricing.

You will collaborate with a diverse team that spans across multiple countries, including Poland, Germany, Japan, and India. Your ability to solve complex issues in a timely manner will be key to the success and growth of DAZN. You will be involved in high-priority tasks and projects that are shaping the future of the company, and your contributions will have a direct impact on the customer experience.

What we offer

DAZN provides a dynamic work environment where you can grow your skills and knowledge in the payment and commerce ecosystem. You will have the opportunity to work with a talented team of professionals who are dedicated to delivering exceptional service and support. The company values collaboration and teamwork, and you will be encouraged to share your insights and ideas to drive improvements.

As part of the Commerce Operations team, you will play a crucial role in the heartbeat of payments at DAZN. The company is committed to fostering a culture of excellence and innovation, and you will be part of a winning team that is making a difference in the world of online streaming. With a focus on customer satisfaction and operational efficiency, you will be empowered to take ownership of your work and contribute to the overall success of the organization.