About DAZN
The ultimate destination for sports streaming
Key Highlights
- Over 15 million subscribers globally
- Live coverage of 8,000+ events annually
- Partnerships with UEFA and Matchroom Boxing
- $1 billion+ raised in funding
DAZN is a global sports subscription streaming platform headquartered in London, UK, offering live and on-demand coverage of over 8,000 events annually across various sports, including boxing, soccer, and MMA. With more than 15 million subscribers worldwide, DAZN partners with major leagues and orga...
🎁 Benefits
DAZN offers competitive salaries, stock options, generous PTO policies, and flexible remote work arrangements. Employees also enjoy access to wellness...
🌟 Culture
DAZN fosters a culture centered on sports passion and innovation, encouraging employees to embrace creativity and agility in delivering the best sport...
Overview
DAZN is hiring a Streaming Support Engineer to ensure the smooth operation of streaming services and provide support to OTT Headends. This role requires strong communication skills and technical expertise.
Job Description
Who you are
You are a dedicated and proactive Streaming Support Engineer with a strong focus on ensuring the smooth operation of streaming services. Your communication skills are top-notch, allowing you to effectively collaborate with cross-functional teams to resolve issues promptly. You thrive in a fast-paced environment and take ownership of your responsibilities, demonstrating a high level of technical expertise in streaming technologies.
You understand the intricacies of OTT Headends and are familiar with the challenges that come with maintaining streaming services. Your ability to troubleshoot and resolve issues quickly is a key asset, and you are always looking for ways to improve processes and enhance service delivery. You are a team player who values collaboration and is committed to providing exceptional support to both internal teams and end-users.
What you'll do
In this role, you will be responsible for monitoring the performance of streaming services and ensuring they operate smoothly. You will provide technical support to OTT Headends, addressing any issues that arise and working closely with engineering teams to implement solutions. Your role will involve analyzing service performance metrics and identifying areas for improvement, ensuring that our streaming services meet the highest standards of quality.
You will collaborate with cross-functional teams, including engineering, product management, and customer support, to resolve technical issues and enhance the overall user experience. Your proactive approach will help in identifying potential problems before they escalate, allowing for timely interventions. You will also contribute to documentation and knowledge sharing within the team, helping to build a culture of continuous improvement.
What we offer
At DAZN, you will be part of a dynamic team that is passionate about delivering high-quality streaming experiences. We offer a supportive work environment where your contributions are valued, and you will have opportunities for professional growth and development. Join us and be part of a company that is transforming the way people enjoy sports and entertainment.
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