Support Engineer • Lead

Who you are

You are a highly technical and proactive leader with a strong background in streaming technologies. You have experience in overseeing support teams and are passionate about mentoring others to ensure smooth operations. Your hands-on approach allows you to troubleshoot complex streaming issues effectively, ensuring that your team is well-equipped to handle challenges as they arise.

You possess a deep understanding of streaming infrastructure and technologies, which enables you to optimize systems and improve overall performance. Your leadership style fosters collaboration and encourages team members to develop their skills and expertise in the field. You are committed to maintaining high standards of service and ensuring that your team meets the needs of users efficiently.

What you'll do

In this role, you will lead the Streaming Engineering Support team, guiding them in resolving streaming-related issues and ensuring seamless operations. You will be responsible for mentoring team members, providing them with the necessary tools and knowledge to excel in their roles. Your technical expertise will be crucial in troubleshooting and optimizing streaming systems, allowing your team to deliver exceptional support.

You will oversee the daily operations of the support team, ensuring that all issues are addressed promptly and effectively. Your leadership will help create a positive work environment where team members feel empowered to take initiative and contribute to the team's success. You will also collaborate with other departments to enhance the overall streaming experience for users, identifying areas for improvement and implementing solutions.

What we offer

DAZN offers a dynamic work environment where you can make a significant impact on the streaming experience for users. You will have the opportunity to work with cutting-edge technologies and be part of a team that values innovation and collaboration. We encourage you to apply even if your experience doesn't match every requirement, as we believe in fostering a diverse and inclusive workplace.