Support Engineer • Lead

Who you are

You have a strong background in broadcast technology and support, ideally with experience in VOD and OTT platforms. Your knowledge of transcoding and file-based workflows is extensive, and you thrive in a fast-paced, 24/7 broadcast environment. You possess excellent problem-solving skills and can work collaboratively with diverse teams to ensure smooth operations. Your experience in post-production support makes you a valuable asset in maintaining high-quality streaming services.

You are comfortable working with various engineering teams, including Workflow Integration Engineers and System Administrators, to define and optimize post-production workflows. Your ability to adapt to new technologies and platforms is crucial as you help DAZN stay at the forefront of the streaming industry. You understand the importance of delivering exceptional user experiences and are committed to supporting the technical aspects of broadcast operations.

What you'll do

In this role, you will lead a team responsible for supporting DAZN's broadcast and VOD solutions. You will oversee the maintenance and troubleshooting of post-production workflows, ensuring that all systems operate efficiently and effectively. Your leadership will guide the team in implementing best practices for file orchestration, transcoding, and archiving, contributing to the overall success of DAZN's streaming platform.

You will collaborate closely with engineering teams to define workflows from ingest to global distribution, ensuring that all processes are streamlined and optimized. Your expertise will be essential in identifying areas for improvement and implementing solutions that enhance the quality and reliability of DAZN's services. You will also be involved in training and mentoring team members, fostering a culture of continuous learning and development.

What we offer

DAZN provides a dynamic work environment where innovation and collaboration are encouraged. You will have the opportunity to work with cutting-edge technologies in the streaming industry and contribute to a platform that delivers a wide array of live and on-demand sports content. We value diversity and inclusion, and we encourage you to apply even if your experience doesn't match every requirement. Join us in shaping the future of sports streaming and making a significant impact in the industry.