Ai Research Engineer • Staff

Who you are

You have a strong background in AI research and development, particularly in the field of conversational AI. With a proven track record of taking research ideas from prototype to reliable, measurable production impact, you excel at defining roadmaps and breaking ambiguity into actionable milestones. Your expertise in model training, prompting, orchestration, and evaluation enables you to push the frontier of applied conversational AI.

You possess deep knowledge of natural language processing (NLP) techniques and are proficient in programming languages such as Python. Your experience with machine learning frameworks like TensorFlow and PyTorch allows you to implement state-of-the-art models effectively. You thrive in collaborative environments and are skilled at leading cross-functional teams to achieve ambitious goals.

What you'll do

As a Staff Research Engineer at Decagon, you will lead the research and development of conversational agents that enhance customer interactions across various channels. You will work closely with product and engineering teams to ensure that the AI agents you develop are accurate, robust, and efficient in real-world deployments. Your responsibilities will include defining research objectives, conducting experiments, and analyzing results to drive improvements in agent performance.

You will also be responsible for mentoring junior engineers and fostering a culture of innovation within the team. By leveraging your expertise, you will help shape the future of customer experiences through advanced AI technologies. Your contributions will directly impact how brands engage with their customers, leading to faster resolutions and richer conversations.

What we offer

At Decagon, we provide a supportive and dynamic work environment where you can thrive. Our benefits include comprehensive medical, dental, and vision coverage, as well as a flexible vacation policy that allows you to take the time you need. We also offer daily meals and snacks in the office to keep you energized throughout the day. With a competitive compensation package ranging from $350K to $475K plus equity, we value the contributions of our team members and are committed to your professional growth.