Account Manager • Mid-Level

Who you are

You have a strong background in account management, ideally within the FMCG or HORECA sectors, and possess excellent relationship-building skills. You understand the importance of aligning business goals with strategic guidance and support, and you thrive in a fast-paced, technology-driven environment. You are data-driven, capable of analyzing metrics to drive growth and profitability for both partners and the company. Your collaborative nature allows you to work effectively with various internal teams, ensuring that customized solutions meet the unique needs of each partner.

You are adept at upselling and cross-selling, always looking for opportunities to enhance revenue streams while maintaining strong, long-term relationships with enterprise-level partners. Your communication skills are top-notch, enabling you to articulate complex ideas clearly and effectively to stakeholders at all levels. You are passionate about the food and technology industries, and you are excited about the opportunity to make a significant impact in a growing company.

What you'll do

As a National Account Manager at Deliveroo, you will be responsible for managing and nurturing relationships with our enterprise-level restaurant partners. You will work closely with your portfolio partners to understand their business goals and challenges, providing strategic guidance and support to help them succeed. Your role will involve analyzing data to identify growth opportunities and drive profitability for both your partners and Deliveroo.

You will collaborate with internal teams, including Marketing, Operations, and Customer Service, to develop and implement customized solutions that meet the specific needs of each partner. Your ability to drive revenue growth through upselling and cross-selling will be crucial in this role. You will also be expected to report on performance metrics and provide insights that can inform future strategies. Your contributions will help shape the way Deliveroo connects consumers with restaurants and shops, ultimately transforming the way people shop and eat.

What we offer

Deliveroo offers a dynamic work environment where you can make a significant impact. You will receive benefits such as monthly Deliveroo credit, a welfare program, and opportunities for personal and professional growth. We believe in fostering a diverse workplace that reflects the communities we serve, and we encourage you to apply even if your experience doesn't match every requirement. Join us in our mission to transform the way the world eats and shops.