People Operations • Mid-Level

Benefits Manager - Permanent London HQ Hybrid role

Why this role matters

We’re building and scaling benefits programmes that support thousands of people across multiple countries. As the Benefits Manager, you’ll lead the design, delivery and evolution of those programmes making sure they’re competitive, cost-effective, compliant and, most importantly, meaningful to our teams.

You’ll collaborate with HR, finance, legal, and external vendors to ensure we’re offering benefits that align with our global Total Rewards strategy, while also making a real difference to employees' lives.

What you’ll be doing

• Design and manage statutory and supplementary benefits like pensions, health and life insurance, disability coverage and wellness initiatives.

• Evaluate what’s working and what’s not—then make data-driven decisions to improve.

• Ensure compliance with local laws, collective labour agreements and best practice.

• Own vendor relationships: from performance tracking to renewals, RFPs and improvement plans.

• Track and manage budgets, analyse risk, and report on programme performance.

• Create clear, accessible employee communications—FAQs, guides, and digital content.

• Drive improvements in how we administer and communicate benefits, using tech to scale.

• Partner with internal stakeholders across HR, Legal, Finance and more to ensure smooth delivery.

What we’re looking for

You’re someone who thrives in a fast-moving, international environment—and you care deeply about doing benefits right.

Experience & Knowledge

• Significant experience in benefits design, operations or consulting, ideally across several countries.

• Comfortable working with HR systems (we use Workday) and know how to embed benefits into digital tools.

• Confident using Google Sheets or Excel to make sense of data.

Skills & Mindset

• Organised, detail-oriented, and able to juggle priorities without dropping the ball.

• A self-starter who’s comfortable working independently in an ambiguous environment.

• Data-led decision maker with a growth mindset and strong influencing skills.

• Clear communicator with excellent written English—able to make the complex feel simple.

• Skilled at building relationships across functions, regions and time zones.

Why Deliveroo

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

Workplace & Benefits

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.

Diversity

At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.

We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.