Account Manager • Lead

Who you are

You have extensive experience in account management, ideally with a focus on global clients — you've successfully built and maintained strong relationships that drive business growth. Your ability to identify new business opportunities is complemented by your strategic thinking and customer-centric approach, ensuring that you meet and exceed client expectations.

You thrive in a collaborative environment and enjoy leading teams — your leadership style fosters a high-performing culture where team members feel empowered to contribute to business objectives. You are results-driven and understand the importance of upselling and cross-selling to maximize revenue potential.

What you'll do

As the Account Management Director at dLocal, you will oversee a diverse portfolio of global clients, ensuring their needs are met while identifying opportunities for growth. You will play a key role in driving revenue by implementing strategies that enhance client relationships and increase conversion rates. Your leadership will be crucial in developing a high-performing team that aligns with the company's objectives.

You will collaborate closely with various departments to ensure a seamless experience for clients, leveraging your expertise to guide your team in delivering exceptional service. Your insights will help shape the direction of account management strategies, ultimately contributing to the company's success in emerging markets.

What we offer

Joining dLocal means being part of a dynamic global team that values innovation and collaboration. You will have the opportunity to work with some of the biggest brands in the world, impacting millions of people's daily lives. We offer a supportive environment where you can develop your career and make a meaningful impact in the payments industry.