Solutions Engineer • Senior

Who you are

You have 3+ years of experience in a solutions engineering role, ideally within the B2B SaaS sector. Your background includes working closely with clients to understand their needs and translating those into technical solutions that drive efficiency and effectiveness. You possess strong analytical skills and a knack for problem-solving, allowing you to tackle complex challenges with ease. Your communication skills are top-notch, enabling you to convey technical concepts to non-technical stakeholders effectively. You thrive in collaborative environments and enjoy working with cross-functional teams to deliver impactful solutions. You are passionate about leveraging technology to improve business processes and outcomes.

What you'll do

As a Senior Solutions Engineer at Docsumo, you will be responsible for engaging with clients to understand their document processing needs and demonstrating how our Document AI solutions can meet those needs. You will work closely with the product and engineering teams to provide feedback on product features and enhancements based on client interactions. Your role will involve creating and delivering presentations and demos that showcase the capabilities of our technology. You will also assist in the onboarding process for new clients, ensuring they have a smooth experience as they integrate our solutions into their operations. Additionally, you will be involved in troubleshooting and resolving any technical issues that arise during the implementation phase.

What we offer

At Docsumo, we offer a dynamic work environment where innovation is encouraged. You will have the opportunity to work with cutting-edge technology and contribute to a mission-driven company that is revolutionizing how businesses handle data. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in making a significant impact on how companies process and utilize their data.