Solutions Engineer • Senior

Who you are

You have a strong background in technical leadership, particularly in AI analytics, and are passionate about helping customers achieve their business goals. With experience in running structured discovery workshops, you excel at surfacing business objectives, technical constraints, and success metrics. You are adept at designing future-state architectures that integrate product analytics, marketing insights, and customer experience data in secure environments.

Your ability to deliver tailored demonstrations showcases your deep understanding of Amplitude’s AI capabilities and how they can optimize user experiences. You thrive in collaborative environments, working closely with sales teams to shape deal strategies and ensure customer satisfaction. You are committed to fostering an inclusive workplace and believe that diverse teams create better products.

What you'll do

In this role, you will take ownership of technical leadership across CX AI opportunities in the US, partnering with sales to shape deal strategies and customer outcomes. You will run structured discovery workshops to surface business goals, technical constraints, regulatory considerations, and success metrics. Your expertise will guide the design of future-state architectures that combine product analytics, marketing insights, and customer experience data within secure, compliant environments.

You will deliver tailored demonstrations that highlight Amplitude’s AI capabilities, helping customers understand how to leverage the platform for their specific needs. Your role will involve collaborating with cross-functional teams to ensure that customer requirements are met and that solutions are effectively implemented. You will also contribute to the continuous improvement of our technical offerings, ensuring that we remain at the forefront of AI analytics.

What we offer

At Amplitude, we provide a supportive environment that values diversity and inclusion. We believe that our employees are our greatest asset, and we strive to create a workplace where everyone can thrive. You will have the opportunity to work with a talented team and contribute to innovative projects that make a real impact on our customers' success. We offer competitive compensation and benefits, along with opportunities for professional growth and development.