About doinstruct
Empowering frontline workers through mobile training
Key Highlights
- Founded in 2021, headquartered in Osnabrück, Germany
- Over 170 customers including Voelkel and Wiesenhof
- Offers training solutions in 16+ languages
- $29.2 million raised in Series A funding
Doinstruct is a mobile-first training platform founded in 2021, headquartered in Osnabrück, Germany. The company provides scalable training solutions in over 16 languages for frontline workers, addressing challenges such as shift work and language barriers. With over 170 customers, including major E...
🎁 Benefits
Doinstruct offers a hybrid working model, a generous training budget, and hardware of your choice. Employees also enjoy team events and off-sites, alo...
🌟 Culture
Doinstruct fosters a culture focused on practical solutions for frontline workers, emphasizing adaptability and efficiency. The company values innovat...
It Support • Entry-Level
doinstruct • Berlin - On-Site
Overview
doinstruct is hiring an IT Support & Office Operations Working Student to help build a reliable internal IT and office setup. You'll work closely with the Head of Engineering to design processes and support the team. This role is ideal for someone looking to gain hands-on experience in IT support and operations.
Job Description
Who you are
You are a proactive individual eager to dive into the world of IT support and office operations. As a working student, you are looking for an opportunity to gain practical experience while contributing to a growing team. You possess a problem-solving mindset and are ready to tackle day-to-day IT challenges with enthusiasm. Your ability to communicate effectively will help you serve as the first point of contact for internal IT topics, ensuring that your colleagues remain productive and supported.
You are comfortable working in a dynamic environment where you can take ownership of your tasks. You understand the importance of documentation and process improvement, and you are excited about the prospect of building IT support systems from the ground up. Your willingness to learn and adapt will be key as you collaborate with the Head of Engineering to define what effective internal IT looks like at doinstruct.
What you'll do
In this role, you will own internal IT support end-to-end, acting as the first point of contact for IT-related questions and issues. You will troubleshoot day-to-day problems pragmatically, ensuring that the team remains productive. Instead of merely firefighting recurring issues, you will document and improve these problems, contributing to a more efficient IT support setup.
You will work closely with the Head of Engineering to design IT support processes, tools, and workflows from scratch. This hands-on role will give you broad exposure across the company, allowing you to understand the intricacies of IT support, security, compliance, and office operations. You will also assist in onboarding and offboarding processes, ensuring that new team members have the resources they need to succeed.
What we offer
At doinstruct, you will be part of a mission-driven team focused on simplifying how organizations onboard, train, and stay compliant. We embrace diversity and welcome individuals from all backgrounds to apply. This role offers a steep learning curve and the chance to make a real impact as we scale across Europe and beyond. You will gain valuable experience in IT support and operations, setting a strong foundation for your future career.
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