Operations Manager • Lead

Who you are

You have experience in warehouse operations and a passion for leading teams — you understand the importance of inclusivity and safety in the workplace. You are skilled at hiring, coaching, and developing high-performing team members, ensuring that everyone feels valued and motivated to succeed. You thrive in a fast-paced environment and are adept at managing multiple priorities while maintaining a focus on quality and efficiency.

You possess strong communication skills and can effectively coordinate with cross-functional partners — you are comfortable tackling onsite escalations and navigating new initiatives. You have a keen eye for detail and are committed to driving results through effective scheduling and inventory management processes. You are excited about the opportunity to be a change agent for your site, helping your team adapt to growth projects and new challenges.

What you'll do

In this role, you will assist the Site Manager in leading the local warehouse operating team within a distribution center. You will be responsible for driving performance targets and ensuring that your team operates efficiently and safely. You will engage with cross-functional partners as needed to support your team's success and tackle any escalations that arise. You will also play a key role in executing inventory management processes and deploying best practices from across the network to enhance operational efficiency.

You will lead by example, demonstrating compassion and commitment to inclusivity as you guide your team through daily operations. You will be involved in hiring and developing team members, fostering a culture of safety and success. Your ability to strategize and implement effective scheduling will be crucial in achieving the desired outcomes for your site. You will also be responsible for maintaining high quality standards for customer service, ensuring that your team is aligned with the company's mission and values.

What we offer

At DoorDash, we believe in creating a supportive and inclusive work environment where everyone can thrive. We offer competitive compensation and benefits, along with opportunities for professional growth and development. You will be part of a dynamic team that is dedicated to delivering high-quality service to our customers. Join us in making a difference in the local community through our innovative delivery solutions.