Service Technician • Senior

Who you are

You have extensive experience as a Service Technician, particularly in diagnosing and repairing complex robotic systems. Your ability to interpret technical manuals and schematics allows you to tackle intricate electrical systems with confidence. You thrive in hands-on environments and enjoy mentoring others, sharing your knowledge of advanced troubleshooting techniques. Your meticulous documentation skills ensure that all diagnostic processes and repairs are recorded accurately, contributing to the team's knowledge base.

You are passionate about robotics and automation, understanding their potential to transform logistics. Your technical expertise is complemented by strong problem-solving skills, enabling you to identify root causes of issues effectively. You are comfortable working independently and can manage your time efficiently to meet fleet utilization goals. You are excited about the opportunity to work in a team that is at the forefront of innovation in last-mile logistics.

What you'll do

As a Senior Service Technician at DoorDash Labs, you will play a critical role in the Service Operations team. Your primary responsibility will be to diagnose complex faults in robotic systems and perform advanced repairs on electrical systems and control units. You will utilize your troubleshooting skills to interpret complex data and guide your efforts in resolving issues. Additionally, you will document all diagnostic processes meticulously, ensuring that your findings contribute to the team's knowledge base.

You will also provide technical guidance and mentorship to junior technicians, helping them develop their skills in troubleshooting and repair. Your role will involve collaborating closely with other team members to maximize fleet uptime and support overall operational goals. You will be expected to execute tasks with minimal supervision, demonstrating your expertise and reliability in the field. This position is on-site in Mesa, AZ, and requires a commitment to maintaining high standards of service and performance.

What we offer

At DoorDash, you will be part of a dynamic team that is dedicated to exploring robotics and automation. We offer a collaborative work environment where innovation is encouraged, and your contributions will have a direct impact on our operations. You will have the opportunity to work with cutting-edge technology and be part of a mission that aims to transform last-mile logistics. We value our employees and provide opportunities for professional growth and development within the company.