About DRW Holdings
Empowering traders with technology and insights
Key Highlights
- Headquartered in Chicago, Illinois
- 1,000+ employees focused on proprietary trading
- Expertise in fintech and cryptocurrency markets
- Flexible remote work policy and generous PTO
DRW is a global trading firm headquartered in Chicago, Illinois, specializing in proprietary trading and investment strategies across various asset classes. With a team of over 1,000 employees, DRW leverages advanced technology and quantitative methods to identify and capitalize on market opportunit...
🎁 Benefits
DRW offers competitive salaries, equity participation, generous PTO, and a flexible remote work policy. Employees also benefit from a comprehensive he...
🌟 Culture
DRW fosters a culture of collaboration and innovation, encouraging employees to take ownership of their projects and make impactful decisions. The fir...
Support Engineer • Mid-Level
Overview
DRW Holdings is seeking an Application Support Engineer to join their Unified Platform Support team. You'll work closely with developers to provide sophisticated research and compliance tools across the firm. This role requires a technical mindset and offers a hybrid work environment in major U.S. cities.
Job Description
Who you are
You have a strong technical background and are eager to dive deep into issues and code. Your experience in application support has equipped you with the skills to troubleshoot complex problems effectively. You thrive in collaborative environments and enjoy working closely with developers to enhance user experiences. You understand the importance of providing exceptional support in a fast-paced trading environment and are committed to maintaining high standards of service. You are adaptable and can pivot quickly to address the needs of the business and its users. Your curiosity drives you to continuously learn and improve your technical skills, ensuring you stay at the forefront of industry developments.
What you'll do
As an Application Support Engineer at DRW, you will be part of a dedicated team responsible for supporting the Unified Platform. You will work hand in hand with developers to ensure that the research and compliance tools are functioning optimally for users across the firm. Your role will involve diagnosing and resolving application issues, providing timely support to users, and collaborating with various teams to implement improvements. You will also have the opportunity to contribute to the development of new features and enhancements based on user feedback. Your insights will help shape the tools that drive the firm's trading strategies and operations. You will be expected to come into the office three days a week, fostering a strong team dynamic and collaboration.
What we offer
DRW offers a competitive salary and benefits package, including health insurance, retirement plans, and opportunities for professional development. You will be part of a culture that values integrity, innovation, and respect. The firm encourages autonomy and provides the resources necessary for you to succeed in your role. You will have the chance to work in a dynamic environment where your contributions directly impact the firm's success. We believe in fostering a supportive and inclusive workplace where everyone can thrive and grow in their careers.
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