Solutions Engineer • Senior

Who you are

You have a strong background in solutions architecture, with at least 5 years of experience in a technical role where you've engaged with enterprise clients. Your ability to understand complex business issues and articulate technical solutions is key to your success. You thrive in collaborative environments, working closely with sales teams and customers to ensure that solutions are effectively implemented and meet their needs. You are proactive in your approach, continuously seeking to improve both your skills and the processes around you. Your communication skills are exceptional, allowing you to convey technical concepts to non-technical stakeholders clearly and effectively.

Desirable

Experience with the Elastic Stack is a plus, as is familiarity with cloud-based solutions and security practices. You may have worked in industries that require high levels of data security and compliance, giving you insights into the challenges faced by enterprise clients. A background in AI and machine learning can also enhance your ability to provide valuable insights to customers.

What you'll do

In this role, you will serve as the primary technical point of contact for some of Elastic's largest clients, helping them leverage the Elastic Stack to achieve their business objectives. You will develop a deep understanding of customer goals and objectives, ensuring that you can effectively communicate how Elastic's offerings can address their needs. Your responsibilities will include conducting technical presentations, leading workshops, and providing hands-on support during the implementation of solutions. You will also engage with the regional Elastic community through events and programs, fostering relationships that can lead to new business opportunities.

You will collaborate closely with the sales team to enable them to effectively position Elastic's solutions in the market. This may involve creating technical documentation, case studies, and other materials that highlight the value of the Elastic Stack. You will also be responsible for gathering feedback from clients and relaying it to the product team to help shape future developments.

What we offer

Elastic offers a dynamic work environment where you can make a real impact on the growth of the company. You will have opportunities for continuous learning and professional development, as well as the chance to work with cutting-edge technology in the field of search and AI. The company values innovation and encourages employees to question the status quo, fostering a culture of excellence and collaboration. While specific benefits are not detailed, Elastic is known for providing competitive compensation packages and a supportive work culture that prioritizes employee well-being.