Technical Account Manager • Mid-Level

Who you are

You have a strong background in technical account management or a similar role, with experience in building and maintaining strategic partnerships. Your ability to understand both business and technical aspects allows you to effectively communicate with diverse stakeholders. You thrive in cross-functional environments, collaborating with sales, product, and engineering teams to drive success. You are passionate about AI and its potential to transform enterprise productivity, and you are eager to help partners leverage Ema's platform to achieve their goals.

Desirable

Experience in the AI or technology sector is a plus, as is familiarity with enterprise software solutions. You have a knack for problem-solving and can think critically about how to align Ema's capabilities with partner needs. Strong presentation skills and the ability to create compelling pre-sales assets will set you apart in this role.

What you'll do

As a Partner Success Architect, you will lead the technical co-creation process with partners, facilitating discovery sessions to prototype AI workflows. You will work closely with partners to understand their business objectives and translate them into actionable solutions using Ema's technology. Your role will involve creating solution templates and demos that showcase the potential of Ema's AI capabilities. You will also collaborate with internal teams to ensure that partner feedback is integrated into product development, enhancing the overall partner experience.

What we offer

Ema provides a dynamic work environment where innovation is encouraged. You will have the opportunity to work with a talented team of engineers and industry experts, contributing to a mission that aims to revolutionize enterprise productivity. We offer competitive compensation, including variable compensation and equity options, as well as a comprehensive benefits package. Join us in shaping the future of AI in the workplace.