Technical Writer • Mid-Level

Who you are

You are an experienced Technical Writer with a strong background in transforming complex technical information into clear and concise documentation. You have a keen eye for detail and understand the importance of creating engaging content for various audiences, including users, engineers, and internal teams. Your experience in a technical field, such as Computer Science or Engineering, equips you with the knowledge necessary to grasp intricate concepts and communicate them effectively. You thrive in collaborative environments, working closely with product managers, engineers, and subject matter experts to gather information and ensure the accuracy of all content. You are adept at managing documentation projects from initiation to completion, prioritizing deliverables, and meeting deadlines.

Desirable

Experience with tools like Markdown or GitBook is a plus, as is familiarity with API documentation and user guides. You are comfortable working in a hybrid role, balancing time between the office and remote work, and you are excited about contributing to a cutting-edge AI technology company.

What you'll do

In this role, you will develop high-quality technical documentation that includes user guides, API documentation, knowledge base articles, tutorials, and release notes. You will research, plan, write, and edit documentation to ensure it meets the needs of various stakeholders. Collaborating with cross-functional teams will be a key part of your responsibilities, as you will work closely with product managers, engineers, and developers to gather information and verify the technical completeness of all content. You will oversee documentation projects, managing timelines and prioritizing deliverables to ensure that all documentation is completed on schedule. Your work will play a critical role in supporting product adoption and success, making it essential that you produce accurate and easy-to-understand documentation.

What we offer

Ema offers a dynamic work environment where innovation is at the forefront. You will be part of a team that is dedicated to empowering employees through AI technology. We provide opportunities for professional growth and development, and we encourage you to apply even if your experience doesn't match every requirement. Our hybrid work model allows for flexibility, and you will have the chance to collaborate with talented individuals from diverse backgrounds. Join us in shaping the future of enterprise productivity with AI.