Business Operations • Lead

Who you are

You have a strong background in IT business systems with a focus on Salesforce — you've successfully led teams and managed complex integrations that drive business value. Your strategic mindset allows you to align business processes with technology, ensuring efficient growth across various departments.

You possess excellent leadership skills, capable of mentoring and guiding your team while remaining hands-on in Salesforce administration — your experience in a player/coach role has prepared you to balance strategic oversight with technical execution. You thrive in collaborative environments, working closely with Sales, Marketing, Finance, and Customer Success teams to optimize business operations.

Your understanding of systems architecture is deep — you can make informed architectural decisions that enhance system performance and scalability. You are also adept at navigating the challenges of hybrid work environments, ensuring your team remains productive and engaged.

Desirable

Experience with AI-powered platforms or financial operations is a plus — you understand how technology can transform business processes and drive results. Familiarity with other CRM systems or business intelligence tools can also be beneficial in this role.

What you'll do

As the Director of IT Business Systems, you will own and scale Emburse's core go-to-market business systems, with Salesforce at the center of your strategy. You will lead a team responsible for aligning business processes and systems architecture to enable efficient growth across Sales, Marketing, Finance, and Customer Success.

You will be deeply involved in Salesforce administration, ensuring that integrations are seamless and that the system is optimized for performance. Your role will require you to make architectural decisions that support the company's growth objectives while maintaining a focus on user experience and system reliability.

Collaboration is key in this position — you will work closely with cross-functional teams to identify opportunities for improvement and implement solutions that drive business value. You will also mentor your team, fostering a culture of continuous learning and development.

In addition to your leadership responsibilities, you will be expected to stay current with industry trends and best practices in IT business systems. This knowledge will help you guide your team and the organization in leveraging technology to achieve strategic goals.

What we offer

Emburse provides a dynamic work environment where innovation is encouraged. You will have the opportunity to shape the future of business systems within the company, making a significant impact on how technology drives business value.

We offer a hybrid work model, allowing you to balance in-office collaboration with remote work flexibility. Our team is committed to professional development, and you will have access to resources that support your growth as a leader in the IT business systems space.

Join us at Emburse, where you will not only imagine the future but actively build it — your contributions will help organizations modernize their financial operations and optimize spend across the enterprise.