Emplifi

About Emplifi

Transforming customer engagement with AI-driven insights

🏒 TechπŸ‘₯ 501-1000 employeesπŸ“… Founded 1995πŸ“ Easton, Columbus, OHπŸ’° $34m⭐ 3.3
B2BEnterpriseMarketingCustomer serviceSaaSCloud Computing

Key Highlights

  • 7,000+ clients including Delta Air Lines & Ford Motor Company
  • $34 million raised in Series B funding
  • Headquartered in Easton, Columbus, OH
  • Offers cloud products for social media management

Emplifi is an AI-powered customer engagement platform headquartered in Easton, Columbus, OH, that helps brands enhance their customer experience across social media. With over 7,000 clients including Delta Air Lines and Ford Motor Company, Emplifi offers a suite of cloud products designed to optimiz...

🎁 Benefits

Emplifi offers competitive salaries, equity options, flexible remote work policies, and generous PTO to promote work-life balance. Employees also bene...

🌟 Culture

Emplifi fosters a culture of innovation and adaptability, focusing on data-driven insights to enhance customer experiences. The company values collabo...

Overview

Emplifi is hiring an Engineering Manager to lead a high-impact team in solving complex engineering challenges. You'll foster a culture of ownership and utilize AI to enhance product delivery. This role requires strong leadership and team development skills.

Job Description

Who you are

You are an empathetic leader with a proven track record in engineering management, capable of guiding teams through complex challenges while fostering a supportive and inclusive environment. You understand the importance of team culture and delivery standards, ensuring that your team is not only productive but also engaged and motivated. Your experience includes conducting regular one-on-ones and performance conversations, helping engineers set growth goals, and mentoring them through their career development. You are passionate about utilizing AI to push the boundaries of what a product team can achieve, and you believe in empowering your engineers to leverage modern tools to ship faster and smarter.

What you'll do

As an Engineering Manager at Emplifi, you will own team capacity planning, execution, and delivery predictability. You will ensure that your team delivers high-quality solutions that align with our product and engineering vision. Close collaboration within the team and with external stakeholders will be essential, as you create a psychologically safe team environment where everyone feels valued and respected. You will facilitate problem-solving and decision-making, guiding the team through challenges while supporting hiring processes to build a diverse and talented team. Your leadership will be crucial in developing a culture of ownership and accountability, ensuring that every team member has the opportunity to thrive.

What we offer

At Emplifi, we offer a safe, inclusive, and supportive environment where every employee is encouraged to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities. Join us in empowering over 20,000 leading brands to optimize every touchpoint of the customer journey, and be part of a team that values innovation and collaboration.

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