Customer Support • Entry-Level

Who you are

You are detail-oriented and possess strong communication skills, eager to develop your expertise within the insurance industry. As an entry-level Customer Service Representative, you will utilize your foundational knowledge to address routine inquiries and assist with policy updates. You thrive in a collaborative environment, following established procedures while contributing to various projects. Your adaptability and willingness to learn will be key to your success in this role.

What you'll do

In this position, you will provide essential customer support within the insurance domain, addressing routine inquiries and assisting customers with policy updates. You will collaborate with colleagues to ensure a seamless customer experience, following established procedures to resolve basic problems. Your role will involve engaging with customers to understand their needs and providing accurate information regarding their insurance policies. You will also contribute to team projects, helping to enhance the overall service quality and efficiency of the customer support department.

What we offer

Entrata offers a dynamic work environment where you can grow your skills and advance your career in the insurance industry. You will be part of a supportive team that values transparency and communication. The hybrid work model allows for flexibility, enabling you to balance your professional and personal life effectively. As part of a global leader in property management software, you will have the opportunity to make a meaningful impact on the living experiences of residents and property managers alike.