Account Manager • Senior

Who you are

You have a strong background in the Architecture, Engineering, and Construction (AEC) industry, with a proven track record of building and maintaining customer relationships. Your experience allows you to understand the complexities of customer needs and how to address them effectively. You are a collaborative team player who enjoys working with others to implement strategies that improve organizational challenges. Your customer-oriented mindset drives you to ensure that clients receive the best possible service and support.

You possess advanced industry knowledge relevant to the application of geospatial technology, which enables you to articulate the value of Esri's solutions to clients. You are skilled at identifying key stakeholders within organizations and navigating complex decision-making processes to gain access to executive-level decision makers. Your understanding of customer budgeting and acquisition processes allows you to effectively position Esri's offerings to meet their needs.

You are committed to continuous learning and growth, consistently seeking to enhance your knowledge of Esri technology and its relevance to the AEC industry. You thrive in environments that encourage creativity and collaboration, and you are passionate about helping organizations optimize their use of technology to achieve their goals.

Desirable

Experience in presenting at trade shows, workshops, and seminars is a plus, as it demonstrates your ability to communicate effectively with diverse audiences. Familiarity with geospatial technology and its applications in the AEC sector will further enhance your ability to connect with clients and provide tailored solutions.

What you'll do

In this role, you will be responsible for building and nurturing relationships with large, complex organizations in the AEC industry. You will prospect and develop location strategies that align with the needs of your clients, creating new opportunities for growth and deepening existing relationships. Your role will involve collaborating with a team to help customers optimize and expand their adoption of Esri technology, ensuring they derive maximum value from their investments.

You will participate in and present at various industry events, showcasing Esri's capabilities and engaging with potential clients. Your ability to understand customer needs and articulate the strengths of Esri technology will be crucial in driving user adoption and satisfaction. You will also conduct research to stay informed about industry trends and customer challenges, allowing you to proactively address their needs.

What we offer

Esri provides a supportive culture that encourages creativity and collaboration among its employees. You will have the opportunity to work with a talented team dedicated to customer success, and you will be empowered to make a meaningful impact in the AEC industry. We believe in fostering an environment where you can do your best work and grow professionally.

Esri is committed to your development and offers resources to help you enhance your skills and knowledge in the geospatial technology space. You will have access to training and development opportunities that will enable you to stay at the forefront of industry advancements and best practices.

Join us at Esri, where you can leverage your expertise to help organizations transform their operations through innovative technology solutions.