Project Manager • Mid-Level

Who you are

You have a strong background in project management, ideally within logistics or operations, and possess the ability to drive initiatives that impact carrier performance and customer experience. Your analytical thinking skills enable you to assess operational efficiency and identify areas for improvement. You are comfortable working at the intersection of strategy and execution, collaborating with various teams to deliver scalable solutions. You take pride in your end-to-end ownership of projects, ensuring that all aspects are managed effectively.

Desirable

Experience in the luxury fashion industry or e-commerce is a plus, as it gives you a unique perspective on customer expectations and operational challenges. Familiarity with logistics and carrier management will help you navigate the complexities of global logistics networks. You thrive in a dynamic environment and are eager to contribute to a team that values innovation and customer satisfaction.

What you'll do

In this role, you will lead projects that enhance the performance of our logistics and carrier management systems. You will work closely with internal stakeholders to understand their needs and translate them into actionable initiatives. Your responsibilities will include analyzing data to identify trends and areas for improvement, developing strategies to optimize the order journey, and ensuring that our logistics solutions are customer-centric. You will also collaborate with external carriers to establish performance metrics and drive improvements in service delivery.

You will be responsible for managing project timelines, budgets, and resources, ensuring that all projects are delivered on time and within scope. Your ability to communicate effectively with both technical and non-technical teams will be crucial in fostering collaboration and achieving project goals. You will also play a key role in reporting on project outcomes and making recommendations for future initiatives based on your findings.

What we offer

At Farfetch, you will be part of a vibrant team that is dedicated to transforming the luxury fashion industry. Our Porto office is located in a dynamic business hub, providing you with opportunities to connect and network with a large community of tech professionals. We offer a supportive work environment where your contributions are valued, and you can make a real impact on our operations and customer experience. Join us and help shape the future of luxury fashion logistics.