
About Five9
Empowering extraordinary customer experiences through cloud solutions
Key Highlights
- Public company (NASDAQ: FIVN) with strong market presence
- Over 2,000 customers including Zappos and ADT
- Raised $200M+ in funding to date
- Headquartered in San Ramon, California
Five9 is a leading provider of cloud contact center solutions, headquartered in San Ramon, California. With over 2,000 customers, including major brands like Zappos and ADT, Five9 offers a comprehensive CCaaS platform that integrates AI-driven analytics to enhance customer interactions. The company ...
🎁 Benefits
Five9 offers competitive salaries, stock options, generous PTO policies, and a flexible remote work policy to support work-life balance. Employees als...
🌟 Culture
Five9 fosters a culture focused on innovation and customer success, encouraging employees to leverage data and insights to drive impactful solutions. ...
Skills & Technologies
Overview
Five9 is hiring a Senior Cloud Platform Engineer to design and enhance cloud platform capabilities. You'll work with OpenStack and automation tools to ensure high availability and scalability. This role requires strong execution skills and experience in production environments.
Job Description
Who you are
You have 5+ years of experience in cloud engineering, with a strong focus on building and operating large-scale distributed systems. Your hands-on experience in production environments has equipped you with the skills to solve complex operational problems effectively. You thrive in collaborative settings, working closely with cross-functional teams to deliver high-quality software solutions. Your expertise in automation and operational excellence allows you to improve system availability and efficiency continuously.
You possess deep knowledge of OpenStack and have implemented secure access management solutions. Your ability to design and automate components of cloud systems is complemented by your understanding of best practices in cloud architecture. You are committed to fostering an inclusive environment and believe that diverse teams lead to better outcomes.
Desirable
Experience with additional cloud platforms or tools is a plus, as is familiarity with Site Reliability Engineering (SRE) practices. You are always eager to learn and adapt to new technologies that can enhance your work and the team's performance.
What you'll do
As a Senior Cloud Platform Engineer at Five9, you will play a crucial role in designing, implementing, and automating components of our cloud infrastructure. You will work closely with platform, SRE, and product engineering teams to ensure that our services are highly available and scalable. Your responsibilities will include building tools and workflows that enhance operational efficiency and monitoring production systems to ensure reliability.
You will be tasked with implementing and supporting PAM solutions on OpenStack, ensuring secure and reliable access management for our cloud services. Collaborating with engineering and delivery teams, you will deploy high-quality software in a fast-paced environment, contributing to the overall success of our cloud platform initiatives.
What we offer
At Five9, we celebrate diversity and foster an inclusive culture that empowers our employees to be their authentic selves. You will be part of a team that values collaboration and innovation, where your contributions will directly impact customer experiences worldwide. We offer competitive compensation and opportunities for professional growth within a supportive environment. Join us in our mission to bring joy to customer experiences through cloud innovation.
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