Cloud Engineer • Senior

Who you are

You have 5+ years of experience in cloud engineering, with a strong focus on building and operating large-scale distributed systems. Your hands-on approach allows you to thrive in production environments, solving complex operational challenges with ease. You possess a deep understanding of cloud technologies, particularly OpenStack, and have a proven track record of implementing automation solutions that enhance system reliability and performance.

You are a collaborative team player who enjoys working closely with platform, SRE, and product engineering teams. Your strong execution skills and ownership of deliverables enable you to contribute effectively in a fast-paced environment. You value diversity and inclusivity, understanding that a variety of perspectives leads to better solutions.

What you'll do

In this role, you will design, implement, and automate components of large-scale distributed cloud systems, ensuring they are secure and reliable. You will focus on implementing and supporting PAM solutions primarily on OpenStack, which will involve ensuring secure access management across the platform. Your responsibilities will also include building tools and workflows that improve availability, scalability, and operational efficiency.

You will collaborate closely with engineering and delivery teams to deploy high-quality software rapidly. Monitoring production systems will be a key part of your role, as you will ensure that services remain highly available and performant. You will also contribute to the continuous improvement of cloud platform capabilities, leveraging your expertise to drive operational excellence.

What we offer

At Five9, we foster a team-first culture that celebrates diversity and encourages innovation. You will have the opportunity to work in an inclusive environment where you can be your authentic self. We offer competitive compensation and benefits, along with a chance to make a significant impact in the customer experience space through cloud technology. Join us in our mission to bring joy to customer interactions and help shape the future of cloud contact center solutions.