
About Five9
Empowering extraordinary customer experiences through cloud solutions
Key Highlights
- Public company (NASDAQ: FIVN) with strong market presence
- Over 2,000 customers including Zappos and ADT
- Raised $200M+ in funding to date
- Headquartered in San Ramon, California
Five9 is a leading provider of cloud contact center solutions, headquartered in San Ramon, California. With over 2,000 customers, including major brands like Zappos and ADT, Five9 offers a comprehensive CCaaS platform that integrates AI-driven analytics to enhance customer interactions. The company ...
🎁 Benefits
Five9 offers competitive salaries, stock options, generous PTO policies, and a flexible remote work policy to support work-life balance. Employees als...
🌟 Culture
Five9 fosters a culture focused on innovation and customer success, encouraging employees to leverage data and insights to drive impactful solutions. ...
Overview
Five9 is seeking a Senior Software Engineer to design, develop, and maintain software solutions for their Core Applications team. This role focuses on enhancing user experiences and streamlining workflows in cloud contact center software. Experience in software engineering is essential.
Job Description
Who you are
You have a strong background in software engineering, with experience in designing and developing software solutions that enhance user experiences. You understand the importance of optimizing workflows and are committed to delivering high-quality applications that meet the needs of diverse users. You thrive in a collaborative environment and are eager to contribute to a team that values innovation and inclusivity.
You possess excellent problem-solving skills and can navigate complex technical challenges with ease. Your ability to communicate effectively with team members and stakeholders ensures that projects are completed efficiently and successfully. You are passionate about technology and continuously seek to improve your skills and knowledge in the field.
Desirable
Experience with cloud technologies and contact center software is a plus. Familiarity with agile methodologies and a commitment to best practices in software development will help you excel in this role.
What you'll do
As a Senior Software Engineer at Five9, you will be responsible for designing, developing, and maintaining software solutions across the Core Applications software suite. You will work closely with cross-functional teams to understand user needs and translate them into technical requirements. Your role will involve optimizing existing applications and developing new features that enhance the overall user experience.
You will participate in code reviews and contribute to the continuous improvement of development processes. Collaborating with product managers and designers, you will ensure that the software solutions you create align with the company's goals and user expectations. You will also be involved in troubleshooting and resolving technical issues, ensuring that applications run smoothly and efficiently.
Your contributions will play a vital role in shaping the future of Five9's software offerings, as you work to build a world-class ecosystem of integrated solutions. You will have the opportunity to mentor junior engineers and share your expertise, fostering a culture of learning and growth within the team.
What we offer
Five9 offers a supportive and inclusive work environment where you can thrive both personally and professionally. You will have access to opportunities for career development and growth, as well as the chance to work on innovative projects that make a difference in customer experience. The company values diversity and encourages employees to bring their authentic selves to work, creating a vibrant and dynamic team culture.
In addition to a competitive salary, Five9 provides a range of benefits designed to support your well-being and work-life balance. You will be part of a team that is dedicated to excellence and committed to delivering exceptional solutions to customers worldwide.
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