Staff Engineer • Senior

Who you are

You have 5+ years of experience in software engineering, particularly in designing and developing high-performance microservices. Your expertise in Java and Spring Boot allows you to write clean, maintainable, and testable code that focuses on scalability and reliability. You thrive in collaborative environments, working closely with architects and senior engineers to solve complex problems and ensure the success of your projects.

You are passionate about cloud technologies and have hands-on experience with GCP, which enables you to leverage cloud-native services effectively. Your strong understanding of distributed systems helps you take ownership of services from design through deployment and ongoing operations. You are committed to writing code that not only meets functional requirements but also adheres to best practices in performance and security.

You value diversity and inclusion in the workplace, believing that a team with varied backgrounds and perspectives leads to better outcomes. You are eager to contribute to a culture that empowers everyone to be their authentic selves and fosters innovation.

Desirable

Experience with containerization technologies such as Docker and orchestration tools like Kubernetes would be a plus. Familiarity with CI/CD practices and tools can enhance your contributions to the team.

What you'll do

As a Staff Software Engineer at Five9, you will play a crucial role in designing, developing, and optimizing our next-generation cloud-native services. You will be responsible for creating high-performance microservices using Java and Spring Boot, ensuring that they are scalable, reliable, and maintainable. Your role will involve collaborating with cross-functional teams to define system architecture and participate in technical reviews, contributing your insights to improve overall system design.

You will take ownership of the services you develop, managing them end-to-end from design and implementation to deployment and monitoring. This includes writing comprehensive documentation and conducting code reviews to maintain high standards of quality across the team. You will also engage in problem-solving discussions with your peers, helping to troubleshoot and resolve issues that arise in production environments.

Your contributions will directly impact the customer experience, as Five9 powers billions of customer interactions annually. You will have the opportunity to innovate and implement solutions that enhance productivity and deliver measurable business outcomes for our clients.

What we offer

At Five9, we offer a collaborative and inclusive work environment where you can thrive and grow. You will be part of a team that values diversity and encourages you to bring your authentic self to work. We provide opportunities for professional development and career advancement, ensuring that you have the resources you need to succeed.

We celebrate our achievements together and foster a culture of innovation and creativity. As a leading provider of cloud contact center software, you will have the chance to work on cutting-edge technologies and contribute to projects that make a real difference in the industry. Join us in our mission to bring joy to customer experiences and help organizations achieve their goals.