About Flexport
Simplifying global trade through technology
Key Highlights
- Headquartered in Tenderloin, San Francisco, CA
- Over 1,000 employees and $2.5 billion in funding
- Serves thousands of clients in 100+ countries
- Pioneered technology-driven logistics solutions
Flexport is a leading global logistics platform headquartered in Tenderloin, San Francisco, CA, that aims to simplify international trade. With over 1,000 employees and $2.5 billion in funding, Flexport serves thousands of clients across 100+ countries, providing technology-driven insights and flexi...
🎁 Benefits
Flexport offers a flexible work environment with options for remote and in-office work. Employees enjoy complimentary breakfast and lunch, along with ...
🌟 Culture
Flexport fosters a culture of innovation in logistics, being the first freight forwarder built around an online dashboard. The company values technolo...
Overview
Flexport is seeking a Global Operations Associate to ensure high-quality logistics operations and client satisfaction. You'll coordinate with various partners to manage shipments effectively. This role is ideal for candidates looking to start their career in operations.
Job Description
Who you are
You are an entry-level professional eager to start your career in operations. You have a keen eye for detail and a commitment to ensuring that shipments move on time while maintaining the highest standards of quality. You understand the importance of meeting internal KPIs and SLAs, and you are dedicated to delivering exceptional service to clients.
You thrive in a fast-paced environment and are comfortable following standard operating procedures (SOP) to solve client issues quickly. You are proactive in your approach, always acting in the best interest of the company by ensuring cost-conscious behavior and avoiding leakages. Your ability to coordinate seamlessly with internal and external partners is one of your key strengths.
What you'll do
As a Global Operations Associate at Flexport, you will be the front line in ensuring that shipments are handled with the utmost care and efficiency. You will be responsible for monitoring the progress of shipments and addressing any exceptions that arise, ensuring that operations run smoothly at both origin and destination.
You will work closely with steamship lines, air carriers, intermodal and drayage vendors, and customs to facilitate day-to-day logistics operations. Your role will involve escalating issues as needed to ensure that client expectations are met and exceeded. You will also be tasked with analyzing operational performance and identifying areas for improvement to enhance service delivery.
In this position, you will gain valuable experience in the logistics and supply chain industry, working alongside a team of dedicated professionals who are passionate about transforming global trade. You will have the opportunity to contribute to the company's mission of making global commerce easier and more efficient.
What we offer
At Flexport, you will be part of a dynamic team that is shaping the future of global trade. We offer a supportive work environment where you can grow your skills and advance your career. You will have access to training and development opportunities to help you succeed in your role. Join us in tackling global challenges and making a positive impact on business, society, and the environment.
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