Operations Manager • Mid-Level

Who you are

You have a strong background in warehouse management systems (WMS) and IT support, with experience in implementing and optimizing such systems to enhance operational efficiency. You are skilled in providing training and support to warehouse personnel, ensuring they are well-equipped to utilize the WMS effectively. Your ability to assess and prioritize incidents based on their impact on daily operations makes you a valuable asset to any team. You are proactive in monitoring system health and stability, performing regular updates, and troubleshooting issues as they arise.

You thrive in a collaborative environment, working closely with operations teams to identify areas for improvement and implement effective solutions. Your technical skills allow you to manage system configurations and asset tracking efficiently, ensuring that all equipment, such as printers and scanners, operates smoothly. You are detail-oriented and have a knack for problem-solving, which helps you address challenges swiftly and effectively.

Desirable

Experience with specific warehouse management software or systems is a plus, as is familiarity with logistics and supply chain operations. You may also have a background in training or mentoring team members, which enhances your ability to lead and support others in their roles.

What you'll do

As a WMS Manager at Flexport, you will be responsible for the implementation, maintenance, and optimization of the warehouse management system. You will assess and prioritize incidents within the WMS, ensuring that operations run smoothly and efficiently. Your role will involve providing on-site support and training to the operations team, helping them understand the functionalities of the WMS and how to leverage it for their daily tasks.

You will monitor the health and stability of the WMS, performing regular system updates and troubleshooting any issues that arise. Your proactive approach will help maintain seamless operations within the fulfillment center environment. You will also manage IT support tasks, including overseeing the functionality of printers, scanners, and other equipment, ensuring that all systems are configured correctly and assets are tracked effectively.

Collaboration is key in this role, as you will work closely with various teams to identify opportunities for improvement and implement best practices. Your insights will help shape the operational strategies at Flexport, contributing to the overall mission of enhancing global trade.

What we offer

At Flexport, you will be part of a dynamic team that is dedicated to transforming global commerce. We offer a supportive work environment where your contributions are valued, and you have the opportunity to make a real impact. You will have access to ongoing training and development opportunities, allowing you to grow your skills and advance your career.

We believe in fostering a culture of collaboration and innovation, where every team member is encouraged to share their ideas and insights. Join us in our mission to make global trade easier and more efficient, and be part of a company that is shaping the future of a $10T industry.