Operations Manager • Mid-Level

Who you are

You have a strong background in warehouse management systems and IT support, with a focus on optimizing operations. Your experience includes assessing and prioritizing incidents within WMS, ensuring that day-to-day operations run smoothly. You are skilled in providing user support and training to warehouse personnel, helping them understand WMS functionalities. You are proactive in monitoring system health and stability, performing regular updates and troubleshooting as needed. You thrive in a collaborative environment, working closely with operations teams to enhance efficiency and effectiveness.

Desirable

Experience with specific WMS software and familiarity with asset tracking systems would be advantageous. A background in logistics or supply chain management can also enhance your candidacy, as it aligns with the operational goals of Flexport.

What you'll do

As a WMS Manager at Flexport, you will be responsible for the implementation, maintenance, and optimization of the warehouse management system. You will assess and prioritize incidents based on their impact on daily operations, ensuring that the WMS is functioning at its best. Your role includes providing on-site support and training to the operations team, helping them navigate the system effectively. You will monitor the health and stability of the WMS, performing regular updates and troubleshooting issues as they arise. Additionally, you will manage IT support tasks, including overseeing printers, scanners, and system configurations to ensure seamless operations within the fulfillment center. Your contributions will directly impact the efficiency of the warehouse operations, making you a key player in Flexport's mission to enhance global trade.

What we offer

Flexport offers a dynamic work environment where you can make a significant impact on global commerce. You will be part of a team that values innovation and collaboration, working towards solutions that improve the supply chain. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of diverse backgrounds. Competitive compensation and opportunities for professional growth are part of what makes Flexport a great place to work.