Technical Account Manager • Mid-Level

Who you are

You are a tech-savvy professional with a strong customer service focus — you thrive on building positive relationships with customers and helping them with their sales or service-related questions. You have a passion for 3D printing technology and understand how it can transform industries. You are goal-driven and persistent, always looking for ways to improve customer satisfaction and drive sales. You are comfortable working in a hybrid environment, with a willingness to relocate to Berlin for the role. Your communication skills are top-notch, allowing you to effectively engage with customers and internal teams alike.

What you'll do

In this role, you will be part of the direct sales team in EMEA, responsible for quickly responding to prospective customers and creating outreach strategies. You will identify and close sales opportunities, working primarily on inbound leads, which means no cold calling. Your ability to understand customer needs and provide tailored solutions will be key to your success. You will collaborate with various teams within Formlabs to ensure that customer inquiries are addressed promptly and effectively. Additionally, you will have the opportunity to contribute to the growth of the company by sharing insights and feedback from customers.

What we offer

Formlabs offers a dynamic work environment where innovation is at the forefront. You will have access to relocation support for EU citizens or candidates with a valid EU work permit. The company values diversity and encourages applicants from all backgrounds to apply. You will be part of a team that is dedicated to changing how the world creates, with the chance to work with industry leaders and cutting-edge technology. We believe in fostering an inclusive community that empowers everyone to contribute to the future of fabrication.