About Fresha
Empowering beauty brands with seamless booking solutions
Key Highlights
- Over 110,000 partner businesses using the platform
- Processed more than 1 billion appointments to date
- $195 million raised in Series C funding
- Free-to-use software model with charges only on bookings
Fresha is a leading booking software platform for beauty and wellness brands, headquartered in Old Street, London. The company empowers over 110,000 partner businesses by providing a free-to-use software solution that charges only when bookings are made. With $195 million raised in Series C funding,...
🎁 Benefits
Fresha offers flexible work-from-home opportunities, travel coverage for team workshops and social events, and a vibrant company culture with regular ...
🌟 Culture
Fresha's unique culture is centered around empowering beauty and wellness businesses through innovative software solutions. The company's commitment t...
Overview
Fresha is hiring an Account Manager to build quality relationships with their salon base and drive the use of Fresha's functionalities. This role is based in Madrid and offers a salary range of EUR 36,000 to 45,000 plus a monthly variable based on personal objectives.
Job Description
Who you are
You have a strong background in account management, ideally within the beauty and wellness industry, and possess excellent interpersonal skills that allow you to build lasting relationships with clients. You thrive in a collaborative environment and are motivated by achieving targets and driving business growth. Your ability to work autonomously and take initiative is complemented by your passion for technology and its application in enhancing customer experiences.
Desirable
Experience in a fast-paced startup environment would be a plus, as would familiarity with SaaS platforms and their functionalities. You are comfortable using data to inform your strategies and decisions, and you have a keen interest in the beauty and wellness market.
What you'll do
As an Account Manager at Fresha, you will be responsible for managing relationships with our salon partners, ensuring they are fully utilizing the features of our platform to enhance their operations. You will engage with clients to understand their needs and provide tailored solutions that drive their success. Your role will involve regular communication with clients, conducting training sessions, and providing ongoing support to ensure they achieve their business goals using Fresha.
You will also collaborate closely with the sales and marketing teams to identify opportunities for upselling and cross-selling additional services. Your insights will help shape the development of new features and improvements to the platform based on client feedback. By fostering strong relationships and delivering exceptional service, you will contribute to the overall growth and success of Fresha in the Southern European market.
What we offer
Fresha provides a dynamic work environment where you can make a significant impact. We offer a competitive salary with an OTE of EUR 36,000 to 45,000, depending on experience, along with a monthly variable component based on personal objectives. You will have the opportunity to work with a talented team and be part of a company that is transforming the beauty and wellness industry through innovative technology. Join us in our mission to empower businesses and enhance customer experiences in the beauty sector.
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