About Glovo
Your local goods delivered in under 60 minutes
Key Highlights
- Operates in over 20 countries including Spain, Italy, and Argentina
- Raised over $1 billion in funding from Sequoia Capital and Rakuten
- Delivers food, groceries, and urgent packages within 60 minutes
- Utilizes real-time geolocation for efficient delivery tracking
Glovo, founded in 2015 and headquartered in Barcelona, is an on-demand delivery service operating in over 20 countries, including Spain, Italy, and Argentina. The platform connects customers with local couriers to deliver food, groceries, and other products within 60 minutes. Glovo has raised over $...
🎁 Benefits
Glovo offers competitive salaries, equity options, flexible working hours, and a generous PTO policy. Employees also benefit from a remote work policy...
🌟 Culture
Glovo fosters a fast-paced, results-oriented culture that emphasizes innovation and adaptability. The company values local knowledge and encourages em...
Overview
Glovo is seeking a CRM Manager to lead marketing communication strategies and enhance customer engagement. You'll work closely with tech, data, design, and brand teams to craft personalized campaigns. This role requires strong leadership and strategic thinking skills.
Job Description
Who you are
You have a proven track record in CRM management, with experience in developing and executing marketing communication strategies that resonate with users at every stage of their journey. You thrive in collaborative environments, working closely with cross-functional teams including tech, data, design, and brand to drive customer engagement and activation. Your leadership skills are top-notch, enabling you to inspire and guide your team towards achieving ambitious goals. You understand the importance of data-driven decision-making and are adept at using insights to inform your strategies. You are passionate about creating personalized campaigns that connect with users and enhance their experience with the brand. You are committed to fostering an inclusive environment where everyone feels valued and heard, and you bring your authentic self to work every day.
Desirable
Experience in a fast-paced, multi-category app environment is a plus, as is familiarity with innovative marketing technologies and tools that can enhance customer engagement. A background in analytics or data interpretation will help you excel in this role, allowing you to measure the success of your campaigns effectively.
What you'll do
In this role, you will take full ownership of Glovo's marketing communication strategy, leading a talented team to craft and execute campaigns that engage users and drive activation. You will collaborate closely with key stakeholders across the organization, ensuring that your strategies align with broader business objectives. Your responsibilities will include analyzing user data to identify trends and opportunities for personalized marketing efforts, as well as overseeing the development of creative content that resonates with our audience. You will be the mastermind behind customer engagement initiatives, working to enhance the overall user experience and satisfaction. You will also be responsible for mentoring and developing your team, fostering a culture of creativity and innovation. Your role will involve regular reporting on campaign performance and making data-driven adjustments to optimize results. You will play a crucial part in shaping Glovo's brand narrative and ensuring that our messaging is consistent and impactful across all channels.
What we offer
At Glovo, we offer a unique culture that values talent and ambition. You will have the opportunity to work in a dynamic environment where your contributions will have a direct impact on millions of users. We are committed to your career development, providing opportunities for growth and learning. Our inclusive workplace encourages you to bring your authentic self to work, and we value diverse perspectives. Join us in revolutionizing the way people connect with their everyday needs, and be part of a team that is dedicated to making a positive impact in the communities we serve.
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