Crm Manager • Mid-Level

Who you are

You have a strong background in CRM and customer engagement, with a passion for lifecycle marketing. You understand the importance of data-driven decisions and have experience in developing strategies that enhance customer relationships and drive monetization. You thrive in a collaborative environment and are excited about the opportunity to make a meaningful impact in a fast-paced marketplace.

You possess excellent project management skills, enabling you to oversee end-to-end CRM projects from planning to execution. You are adept at ensuring timely delivery and cross-functional alignment, which is crucial for the success of CRM initiatives. Your ability to analyze customer data and derive actionable insights sets you apart as a strategic thinker.

What you'll do

In this role, you will design and execute lifecycle and monetization strategies that align with key business goals. You will be responsible for supporting customer acquisition, retention, and reactivation efforts. Your expertise will guide the development of CRM projects, ensuring they are delivered on time and meet the expectations of various stakeholders.

You will collaborate closely with different teams to ensure that CRM strategies are effectively integrated into the overall business framework. Your role will involve analyzing customer behavior and engagement metrics to refine strategies and improve outcomes. You will also be tasked with identifying opportunities for enhancing customer experiences through targeted campaigns and initiatives.

What we offer

Groupon provides a dynamic work environment where innovation is encouraged, and success is celebrated. You will have the opportunity to work with a diverse team and contribute to the transformation of our business. We offer competitive compensation and the chance to make a significant impact on our customer engagement strategies.