Glovo

About Glovo

Your local goods delivered in under 60 minutes

Key Highlights

  • Operates in over 20 countries including Spain, Italy, and Argentina
  • Raised over $1 billion in funding from Sequoia Capital and Rakuten
  • Delivers food, groceries, and urgent packages within 60 minutes
  • Utilizes real-time geolocation for efficient delivery tracking

Glovo, founded in 2015 and headquartered in Barcelona, is an on-demand delivery service operating in over 20 countries, including Spain, Italy, and Argentina. The platform connects customers with local couriers to deliver food, groceries, and other products within 60 minutes. Glovo has raised over $...

🎁 Benefits

Glovo offers competitive salaries, equity options, flexible working hours, and a generous PTO policy. Employees also benefit from a remote work policy...

🌟 Culture

Glovo fosters a fast-paced, results-oriented culture that emphasizes innovation and adaptability. The company values local knowledge and encourages em...

Overview

Glovo is hiring an Operations Manager for their MFC Store in Milan. You'll be responsible for managing and coordinating darkstore operations to ensure safety, quality, and customer experience. This role requires strong leadership and operational management skills.

Job Description

Who you are

You have a strong background in operations management, ideally within a retail or logistics environment — you've successfully led teams and ensured operational excellence in fast-paced settings. Your focus on safety and quality drives you to create a positive work environment for your team, fostering productivity and engagement. You understand the importance of customer experience and are committed to delivering a WOW effect to clients through effective management of resources and processes.

You are a natural leader who thrives in dynamic environments — you enjoy coordinating teams and ensuring that everyone is aligned towards common goals. Your ability to communicate effectively and motivate others is key to your success in this role. You are adaptable and ready to tackle challenges head-on, always looking for ways to improve operations and enhance the customer experience.

What you'll do

In this role, you will manage and coordinate one of Glovo's darkstores, focusing on safety, quality, and customer experience. You will ensure that your team operates in a safe work environment, implementing best practices and protocols to maintain high standards. Daily, you will review operational processes and identify areas for improvement, driving productivity and efficiency within the store.

You will be responsible for training and developing your team, ensuring they have the skills and knowledge needed to excel in their roles. Your leadership will be crucial in creating a positive and inclusive workplace culture where everyone feels valued and heard. You will collaborate closely with other departments to align operational goals with company objectives, contributing to Glovo's mission of revolutionizing the way consumers buy groceries.

What we offer

At Glovo, we offer a unique culture built on strong values and a commitment to career development. You will have the opportunity to work in a fast-growing company that is making a significant impact on millions of people's lives. We encourage you to bring your authentic self to work and foster an inclusive environment where everyone can thrive. Join us in this exciting journey and make a difference in the way people connect with their everyday needs.

Interested in this role?

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