Customer Operations • Entry-Level

Who you are

You are a detail-oriented individual with a strong focus on customer service. Bilingual in Spanish and English, you excel in communication and are comfortable handling inquiries from diverse customers. You have a knack for problem-solving and can efficiently process applications while ensuring accuracy in your work. Your ability to manage multiple tasks and prioritize effectively makes you a valuable asset to the team. You understand the importance of sustainable solutions and are motivated to contribute to a company that supports eco-friendly initiatives.

What you'll do

As an Assumption Specialist at GoodLeap, you will play a critical role in processing assumption applications for solar and battery loans when changes in property ownership occur. You will be responsible for addressing customer questions and concerns through incoming phone calls and emails, ensuring that all inquiries are handled promptly and professionally. Your role will involve collaborating with other team members to streamline operations and improve customer communication. You will also assist in maintaining accurate records and documentation related to assumption operations, contributing to the overall efficiency of the department.

What we offer

GoodLeap provides a supportive work environment where you can grow your skills and contribute to meaningful projects. You will be part of a team that is dedicated to making sustainable solutions more accessible to homeowners. The company values its employees and offers opportunities for professional development. You will have the chance to work with innovative technology and be part of a mission-driven organization that is making a positive impact on the environment and communities worldwide.