Customer Solutions Engineer • Mid-Level

Who you are

You hold a Bachelor’s degree in Engineering, Computer Science, or a related technical field, and you have practical experience in client-side web technologies such as HTML, CSS, and JavaScript. You are proficient in one or more programming languages, including Java, C/C++, or Python, and have experience with Generative AI tools and platforms. Your fluency in Italian allows you to effectively communicate and support client relationships in the Italian market.

You have a strong understanding of Google Cloud and can demonstrate and prototype solutions and integrations in customer or partner environments. Your experience includes automating decision pipelines based on machine learning methodologies and data science techniques, and you are familiar with the ad-serving industry and MarTech. You are quick to learn and adapt to new emerging technologies, frameworks, and solutions in the Cloud, AI, and Ads technology space.

What you'll do

In this role, you will work closely with Google's largest advertisers, agencies, and partners to understand their issues, collect requirements, and provide tailored solutions, consultancy, and best practices for applying ad products and technologies to achieve their business goals. You will proactively identify and solve client problems through effective project management and consultation on technical setups. Your ability to absorb technical concepts and communicate them to a non-technical audience will be crucial in ensuring successful client interactions.

You will be responsible for guiding customers through the implementation of ad campaigns and providing media solutions that meet their business and marketing needs. Your role will involve collaborating with cross-functional teams to enhance customer satisfaction and drive the successful adoption of Google's ad products. You will also have the opportunity to contribute to the development of innovative solutions that leverage the latest advancements in AI and machine learning.

What we offer

At Google, you will be part of a dynamic team that values collaboration and innovation. We encourage you to apply even if your experience doesn't match every requirement, as we believe diverse teams build better products. You will have access to ongoing professional development opportunities and the chance to work on impactful projects that shape the future of advertising technology. Join us in making a difference in the digital advertising landscape.