Customer Operations • Entry-Level

Who you are

You are a reliable individual who enjoys working in a retail environment and is committed to providing excellent customer service. You understand the importance of supporting your team and are ready to step up in the absence of management. Your ability to handle high-volume periods with grace makes you an ideal candidate for this role.

You have a knack for helping others, especially new employees, as you guide them through their initial experiences in the store. Your friendly demeanor and willingness to assist customers ensure that everyone leaves with a positive impression of the store.

What you'll do

As a Key Holder, you will be responsible for opening and closing the store, ensuring that everything is in order for the day ahead. You will assist in managing the store during busy periods, providing support to your colleagues and ensuring that customer needs are met promptly. Your role will also involve training new employees, helping them acclimate to the store's operations and culture.

You will play a crucial role in maintaining the store's standards, ensuring that it is clean, organized, and welcoming for customers. Your focus on driving sales through excellent customer service will contribute to the overall success of the store. You will be expected to handle transactions accurately and efficiently, ensuring a smooth shopping experience for all customers.

What we offer

Gopuff offers a supportive work environment where you can grow your skills in retail operations. As a part-time employee, you will have the opportunity to work flexible hours while being part of a dynamic team. We encourage you to apply even if your experience doesn't match every requirement, as we value enthusiasm and a willingness to learn.