Customer Operations • Entry-Level

Who you are

You are a reliable individual who enjoys working in a retail environment and providing excellent customer service. You understand the importance of teamwork and are eager to support your colleagues, especially during busy periods. You have a proactive attitude and are ready to take on responsibilities in the absence of management.

You thrive in a fast-paced environment and can handle multiple tasks efficiently. Your ability to communicate effectively with customers and team members makes you a valuable asset to the store. You are committed to driving sales and ensuring a positive shopping experience for all customers.

What you'll do

As a Retail Key Holder, you will be responsible for opening and closing the store, ensuring that all operations run smoothly. You will assist in managing the store during peak hours, providing support to new employees, and helping to maintain a high standard of customer service. Your role will involve engaging with customers, addressing their needs, and ensuring they have a pleasant shopping experience.

You will also play a key role in driving sales by promoting products and assisting customers with their purchases. Your responsibilities will include maintaining store cleanliness and organization, as well as handling cash and transactions accurately. You will work closely with the management team to implement store policies and procedures effectively.

What we offer

Gopuff offers a supportive work environment where you can grow your skills in retail operations. You will have the opportunity to learn from experienced team members and develop your career in the retail industry. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives.