About Gopuff
Fast delivery of food and essentials to your door
Key Highlights
- Operates in over 1,000 cities across the U.S.
- Raised $5.2 billion in funding since its inception
- Employs over 1,000 people in various roles
- Offers delivery in approximately 30 minutes
Gopuff is a leading last-mile delivery service that provides food, alcohol, and daily essentials to customers across over 1,000 cities in the U.S. and beyond. Founded in 2013 and headquartered in Northern Liberties, Philadelphia, Gopuff has raised $5.2 billion in funding and employs over 1,000 peopl...
🎁 Benefits
Gopuff offers a range of employee benefits including an equity program, annual performance bonuses, and a generous employee discount. The company also...
🌟 Culture
Gopuff's culture is rooted in its rapid delivery model, leveraging a network of micro-fulfillment centers to ensure orders are delivered in approximat...
Overview
Gopuff is seeking a Regional Manager I to lead operations across the United States. You'll manage a team of General Managers and ensure exceptional customer experiences. This role requires strong leadership and operational skills.
Job Description
Who you are
You are a strong leader with a proven track record in operations management, capable of driving performance across multiple locations. You thrive in fast-paced environments and possess the entrepreneurial spirit necessary to lead teams effectively. Your ability to motivate and inspire others is key to your success, as you understand that the performance of your territory relies on your leadership.
You have a passion for delivering exceptional customer experiences and are committed to ensuring that your team is hyper-focused on this goal. Your positive attitude and enthusiasm for challenges set the tone for your team, fostering a culture of excellence and accountability.
Desirable
Experience in a similar role within a high-growth company is a plus, as is familiarity with logistics or delivery operations. You are adaptable and open to feedback, always looking for ways to improve processes and outcomes.
What you'll do
In this role, you will oversee the operations of multiple locations, ensuring that each site meets Gopuff's high standards for customer service and operational efficiency. You will lead a team of General Managers, providing guidance and support to help them achieve their goals. Your responsibilities will include setting performance metrics, monitoring progress, and implementing strategies to enhance productivity.
You will be responsible for developing and executing operational plans that align with Gopuff's overall business objectives. This includes managing budgets, optimizing resource allocation, and ensuring compliance with company policies and procedures. You will also play a key role in recruiting and training new team members, fostering a collaborative and high-performing work environment.
Collaboration with other departments will be essential, as you will work closely with marketing, finance, and logistics teams to ensure seamless operations. You will analyze performance data to identify trends and areas for improvement, making data-driven decisions to enhance operational effectiveness.
What we offer
Gopuff offers a dynamic work environment where you can make a significant impact on the company's growth. You will have the opportunity to lead a talented team and drive operational excellence in a rapidly evolving industry. We value innovation and encourage you to bring your ideas to the table.
We provide competitive compensation and benefits, along with opportunities for professional development and career advancement. Join us at Gopuff and be part of a team that is transforming the way people access everyday essentials.
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